Labs: Jurnal Bisnis dan Manajemen

The The Influence of Work Stress on Job Satisfaction of Flight Attendant Employees at PT Lion Air Floops Soekarno-Hatta Airport

Nisya Melvana, Ahmad Yani, Iriana WS, Ferial Kadir — Sat, 29 Nov 2025 00:00:00 +0000

This study aims to examine the effect of work stress on job satisfaction among employees of PT Lion
Air Division Flight Attendant (FA) Floops at Soekarno-Hatta Airport. A quantitative approach was
employed using a survey method with a 4-point Likert scale questionnaire. Based on the results of
simple linear regression analysis, it was found that work stress has a significant negative effect on job
satisfaction. The coefficient of determination (R²) was 0.3795, indicating that 37.95% of the variation
in job satisfaction is explained by work stress, while the remaining portion is influenced by other
factors not examined in this study. These findings are consistent with previous research by Luthans
(2015), Robbins (2018), and Zainal (2020), all of which confirm that high work stress contributes to
decreased job satisfaction by affecting employees’ emotional stability, work engagement, and overall
psychological well-being. In the aviation industry, emotional labor, safety responsibility, unpredictable
work schedules, and passenger handling have been identified as the main causes of occupational stress
(Al-Hawari et al., 2021). Studies by Chen & Kao (2019) and Narin (2020) also revealed that flight
attendants experience higher stress levels compared to other service sector employees, directly
affecting their morale, commitment, and service quality. This research strengthens the evidence that
managing work stress is crucial not only to improve job satisfaction but also to support employee
productivity, retention, and mental health, especially in high-risk and emotionally demanding
industries such as aviation.

Pengaruh Personal branding, Kepercayaan, dan Engagement Terhadap Keputusan Pembelian Konsumen pada Akun Instagram Karin Novilda

Arti Lestari, jayadi jayadi, Arif Kristian Yuniardi, Harry Wiyanto — Sat, 29 Nov 2025 09:51:41 +0000

The purpose of this study is to de te rmine the e ffe ct of pe rsonal branding, trust, and E ngage me nt, both partially and simultane ousl, on the Instagram account of Karin novilda. The study use d a sample of 400 re sponde nts who follow Karin novilda’s Instagram account. The re sults showe d that the thre e variabe ls have a significant e ffe ct both partially and simultane ously on purchasing de cisions ( significance value = 0,000 < 0,05 ). The adjuste d R Square value of 0,679 indicate s that 67,9% of purchasing de cisions are influe nce d by pe rsonal branding, trust, and E ngage me nt, while the re st is influe nce d by othe r factors not e xamine d in this study. The sugge stions provide d by the re se arche r include : influe nce rs are advise d to stre ngthe n pe rsonal branding, maintain trust, and incre ase E ngage me nt with followe rs to influe nce purchasing de cisions. Future re se arche rs may conside r adding othe r variabe ls such as word of mouth and product quality to broade n the unde rstanding of purchasing de cisions on instagram.

PENGARUH MOTIVASI KERJA DAN BUDAYA ORGANISASI TERHADAP KINERJA PERAWAT BAGIAN RAWAT INAP DI RS PERTAMINA JAYA

Mohammad Budi Rizal, sumarsid sumarsid, Ajoe Kartika Mastaka — Sat, 29 Nov 2025 10:01:27 +0000

This study aims to analyze the influence of work motivation and organizational culture
simultaneously on the performance of inpatient nurses at Pertamina Jaya Hospital. The
research was conducted using a quantitative approach with a total sample of 61 inpatient
nurses, utilizing a questionnaire instrument, and employing multiple linear regression
analysis. The results of the classical assumption test confirmed the data met the criteria for
normality, multicollinearity, and heteroscedasticity. The findings indicate a positive and
significant influence of work motivation and organizational culture simultaneously on the
performance of nurses at Pertamina Jaya Hospital. The study obtained a correlation
coefficient (R) of 0.693 and a determination coefficient (R2) of 0.48, which means motivation
and organizational culture jointly contribute 48% to nurse performance. The simultaneous
effect is proven by the Fcount (26.816) being greater than Ftable (3.15). Individually,
motivation has a significant positive effect on performance (tcount=6.052), which explains
38.3% of the variance. Organizational culture also shows a significant positive effect on
performance (tcount=4.506), with a partial contribution of 25.6%. The strongest predictor is
work motivation. Therefore, hospital management must prioritize strengthening intrinsic and
extrinsic motivation and fostering a supportive, adaptive organizational culture to enhance the
quality of patient care.

Pengaruh Kebijakan, Efektivitas Dan Kinerja Pegawai Bidang Aset Badan Pengelolaan Keuangan Dan Aset Daerah Kota Bekasi Terhadap Pendapatan Asli Daerah Di Kota Bekasi

Hario Rizki Sugianto, Robby Simanjuntak, Dewi Kartikaningsih, Novita Yolanda — Sat, 29 Nov 2025 10:15:25 +0000

Penelitian ini bertujuan untuk menganalisis peingaruh kebijakan, efektivitas, dan kinerja pegawai pada bidang aset Badan Pengelolaan Keuangan dan Aset Daerah (BPKAD) Kota Bekasi terhadap peningkatan Pendapatan Asli Daerah (PAD) Kota Bekasi. Latar belakang dari penelitian ini adalah peintingnya peran pengelolaan aset daerah dalam mendukung optimalisasi penerimaan PAD yang berkelanjutan dan akuntabel. Metode penelitian yang digunakan adalah metode kuantitatif. Data diperoleh melalui penyebaran kuesioner kepada pegawai BPKAD Kota Bekasi yang terlibat langsung dalam pengelolaan aset daerah. Teknik analisis data yang digunakan adalah regresi linier berganda untuk mengetahui sejauh mana pengaruh variabel kebijakan, efektivitas, dan kinerja pigawai terhadap PAD. Hasil penelitian menunjukkan bahwa ketiga variabel independen, yaitu kebijakan, efektivitas, dan kinerja pegawai, secara simultan berpengaruh signifikan terhadap Pendapatan Asli Daerah di Kota Bekasi. Secara parsial, variabel kebijakan memiliki pengaruh paling dominan

PENGARUH KEPEMIMPINAN DAN DISIPLIN TERHADAP KINERJA PEGAWAI DENGAN MOTIVASI KERJA SEBAGAI PERAN MEDIASI

Abdul Rahman Rambe, Euis Bandawaty, Farida Suldina Achmad — Sat, 29 Nov 2025 11:51:00 +0000

The Indonesian Election Supervisory Agency (Bawaslu RI) is a crucial institution in organizing elections to create a democratic government. Its performance will impact the quality of Indonesian democracy. This study aims to determine the extent to which leadership and work discipline influence employee performance at Bawaslu RI, as well as the role of work motivation as a mediating variable in this relationship. This study employed a purposive sampling technique. The study employed a quantitative approach, collecting data through a survey of Bawaslu RI employees. Data analysis was conducted using the Structural Equation Modeling (SEM) technique. The results showed that discipline significantly impacted employee performance, both directly and through a mediated motivational variable. While the leadership variable only had a significant impact when mediated by the motivational variable, the leadership variable was not significant on employee performance directly.

Keywords : Bawaslu, Leadership, Discipline, Work Motivation, and Employee Performance